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Cancellation policies for courses, events and °µÍø½ûÇø Conference

Information about our cancellation and refund policies across our courses and events portfolio.

If you as the delegate cancel

To cancel your place on °µÍø½ûÇø courses, webinars and other events, please . 

To cancel your place at °µÍø½ûÇø Conference (our annual event), please email our conference partner: rcpch@wonderly.agency

Time of cancellation before the event start dateRefund
More than 30 daysFull, minus 10% administration fee
14 to 30 days50% refund
Less than 14 daysNo refund
Non-attendanceNo refund

Places are not transferable to other courses or events. 

We can accept name changes for attendees. Please inform us at least 72 hours before the start date by submitting a request to .

If °µÍø½ûÇø cancels: for courses and events

°µÍø½ûÇø courses and events are constantly updated. While we endeavour to deliver these as advertised, there may inevitably be occasions where we have to change content without prior notice. Occasionally exceptional circumstances will arise which result in the need to cancel, reschedule or postpone an event, due to an unforeseen occurrence or act of God.

In the case of content and/or speaker changes, refunds will not be provided.

In the case of a course being cancelled or postponed without a future date confirmed, delegates will be offered a full refund of their course fee. In the case of a course being rescheduled to a new date, if delegates are unable to make the new date, they will be offered a full refund of their course fee. In all cases, °µÍø½ûÇø will not compensate for any additional costs incurred.

If °µÍø½ûÇø cancels: for °µÍø½ûÇø Conference

°µÍø½ûÇø reserves the right to cancel, reschedule, amend or postpone the conference as a result of circumstances not within its reasonable control, including, but not limited to, acts of God; epidemic or pandemic (which to avoid doubt includes COVID-19 and any variants or threats of variants thereof); any occurrence which presents a serious threat to the health of delegates; terrorist attack, civil war, civil commotion or riots; any law or action taken or restrictions imposed by a government or public authority; and/or collapse of buildings, fire, emergency or accident. 

In the event °µÍø½ûÇø has to cancel the Conference in such circumstances, we will offer delegates a full refund but shall have no other liability in connection with the cancellation, rescheduling, amendment or postponement of the Conference as a result of circumstances not within our reasonable control.

If you are unable to attend the Conference due to a positive COVID-19 test result you will receive a full refund by emailing our conference partner at rcpch@wonderly.agency. You may be asked to provide documentation of your result before your refund is processed. We will not however be able to consider any reimbursement of travel or accommodation arrangements.

°µÍø½ûÇø will not compensate for time spent travelling or away from the place of work.

Refunds will not be provided in the case of scheduling or content changes.